Privacy Policy – MODEVINE
Last updated: 18/04/2025
1. Introduction
MODEVINE (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit www.modevine.com (the “Site”) or make a purchase. We comply with the UAE Personal Data Protection Law (PDPL) and all relevant UAE consumer protection regulations.
2. What Personal Data We Collect
We may collect the following types of personal data:
Identity and contact details: Name, email address, phone number, billing and shipping address.
Order and payment data: Order details, payment information (processed securely), transaction history.
Device and usage data: IP address, browser type, device information, time zone, cookies, browsing history on our Site.
Communications: Any information you provide when contacting customer support or responding to surveys.
We collect this data directly from you, through your use of the Site, or via cookies and similar tracking technologies.
3. Why and How We Use Your Data
We process your personal data for the following purposes:
To process and fulfill your orders, including payment and delivery.
To communicate with you about your orders, account, or customer service requests.
To improve and personalize your experience on our Site.
To comply with legal obligations and prevent fraud.
With your consent, to send you marketing communications (you can opt out at any time).
We only process your data with your consent or as required by law.
4. Sharing Your Personal Data
We may share your data with:
Service providers: Such as payment processors, delivery companies, and IT support, only as needed to provide our services.
Legal authorities: If required by UAE law, regulation, or legal process.
Business partners: Only with your explicit consent for marketing or promotions.
Cross-border transfers: If your data is transferred outside the UAE, we ensure adequate protection as required by law.
We do not sell your personal data to third parties.
5. Data Security and Retention
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Your data is stored securely and only for as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Your Rights
Under UAE law, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Withdraw your consent at any time (where processing is based on consent).
Object to or restrict certain types of processing.
Request data portability, where applicable.
To exercise your rights, please contact us at [Contact@modevine.com].
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences via your browser settings.
8. Children’s Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
10. Contact Us
For any questions about this Privacy Policy or your personal data, please contact us at: Contact@modevine.com